Terms of Service

UNIT LIST is operated by UNIT LIST LTD, a company registered in England and Wales (company number 17247712), with its registered office at 4 St Georges Road, Sevenoaks, TN13 3ND ("UNIT LIST", "we", "us", "our").

These Terms of Service ("Terms") form a binding agreement between you and UNIT LIST LTD governing your use of the UNIT LIST website (unitlist.co.uk), iOS application, Android application and any related services (together, the "Platform"). By creating an account, signing in, or otherwise accessing or using the Platform you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not use the Platform.

We may update these Terms from time to time. Where changes are material we will notify you by email or in-app notice. Your continued use of the Platform after notification constitutes acceptance of the revised Terms.

To use the Platform you must:

• Be at least 18 years of age;
• Work in, or have a legitimate professional interest in, the film and television industry in the United Kingdom, Canada, or another territory in which UNIT LIST operates;
• Have full legal capacity to enter into a binding contract;
• Not be prohibited from using the Platform under any law applicable to you.

The Platform is intended exclusively for industry crew. We reserve the right to suspend or terminate any account that does not meet these criteria, at our sole discretion.

You are responsible for:

• Keeping your account credentials confidential;
• All activity that takes place under your account;
• Ensuring all information you provide (including your profile, credits, CV and contact details) is accurate, current and not misleading;
• Notifying us promptly of any unauthorised use of your account or other suspected security breach.

You must not create accounts on behalf of another person, create multiple accounts for yourself, or share your account with others.

The Platform offers a paid premium subscription ("Premium") which unlocks additional features. The current price is displayed in the Platform at the point of purchase. By starting a subscription you agree to the following terms.

4.1 Auto-renewal. Premium subscriptions are billed in advance on a recurring basis (monthly or annual depending on the plan you select) and will automatically renew at the end of each billing period at the then-current price, unless cancelled before the renewal date.

4.2 Cancellation. You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period; you will retain access to Premium until then. To cancel a website (Stripe) subscription, use the account settings in the Platform. To cancel an iOS (Apple) subscription, manage your subscription in your Apple ID settings on your device. To cancel an Android (Google Play) subscription, manage your subscription in the Google Play Store app on your device under Subscriptions.

4.3 No refunds. Subscription fees are non-refundable, in whole or in part, including but not limited to partial billing periods, unused time, accidental purchases, or where you stop using the Platform. By starting your subscription you expressly request immediate access to the digital service and acknowledge that you therefore lose your right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Nothing in this clause affects your statutory rights as a consumer where the Platform is faulty, not as described or otherwise not of satisfactory quality (see clause 9). Canadian consumers: where you purchase as a consumer resident in Canada, your statutory rights under applicable provincial consumer-protection law continue to apply and are not affected by this clause. Purchases made through the Apple App Store or Google Play are also subject to those stores' refund policies.

4.4 In-app purchases (Apple and Google). Where you purchase a subscription through Apple's App Store or Google Play, the purchase is processed by Apple or Google respectively under their own terms and conditions. Refund decisions for subscriptions purchased through these stores are made solely by Apple or Google and are outside our control. Any request for a store-processed refund must be made directly to the relevant store (Apple for iOS, Google for Android).

4.5 Price changes. We may change subscription prices at any time. Price changes will not apply to your current billing period but will apply on renewal. We will give you reasonable advance notice before any price change takes effect, giving you the opportunity to cancel before the new price applies.

4.6 Tax. All prices are quoted inclusive of any applicable VAT or other taxes unless stated otherwise.

You are solely responsible for all content you post to the Platform, including your profile, credits, photos, CV, messages and any other material ("User Content"). You must not post, upload, or transmit User Content that:

• Contains false credits or otherwise misrepresents your professional history. All credits must be genuine and accurate. Fabricating credits is grounds for immediate account termination;
• Harasses, abuses, threatens, defames, discriminates against or otherwise harms another person, including hate speech and bullying;
• Is unsolicited, repetitive, promotional or otherwise spam;
• Is obscene, sexually explicit, violent, or otherwise unlawful;
• Impersonates another person, organisation or production;
• Infringes the intellectual property, privacy or other rights of any third party.
• Constitutes a false, misleading, or fraudulent job or production opportunity, or falsely claims an affiliation with, or authority to represent, any production, company, or organisation.

We reserve the right (but have no obligation) to review, remove, edit or refuse any User Content at our sole discretion, and to suspend or terminate accounts of users who breach these standards. We are not obliged to monitor User Content and are not responsible or liable for User Content posted by others.

If you encounter content or behaviour on the Platform that you believe breaches these Terms — including fake or fabricated credits, harassment, abuse, impersonation, spam, fraudulent or misleading job posts, scams, or false production affiliations — you can report it to us in-app where a reporting option is provided, or by emailing admin@unitlist.co.uk. You can also block another member using the in-app block function.

There is zero tolerance for objectionable content or abusive behaviour on the Platform. Content that is threatening, harassing, defamatory, hateful, obscene, or otherwise objectionable, and users who engage in abusive behaviour, are not permitted.

We review reports of objectionable content or abusive users and will act on them within 24 hours by removing the offending content and, where appropriate, suspending or ejecting the user responsible. You can also block another member at any time using the in-app block function, which immediately removes their content from your experience and notifies us.

You are responsible for ensuring that any content you post — including credits, photographs, and posts — does not breach any non-disclosure agreement, confidentiality obligation, or contractual restriction you are subject to, and does not disclose confidential or pre-release information about any production (including unreleased titles, plot details, locations, or imagery) without authorisation. You must not post content that you are not permitted to share. You are solely responsible for any such disclosure.

Your content. You retain ownership of all User Content you post. By posting User Content, you grant UNIT LIST LTD a worldwide, non-exclusive, royalty-free, transferable, sub-licensable licence to host, store, reproduce, display, adapt (for technical purposes only, such as resizing), publish and distribute that User Content for the purposes of operating, providing, improving and promoting the Platform. This licence ends when you delete the relevant User Content, except to the extent necessary for backup, legal compliance, or where the content has been shared with others who have not deleted it.

Our content. The Platform, including its design, software, branding, name, trade marks, logos and all original content created by UNIT LIST LTD, is owned by UNIT LIST LTD and protected by copyright, trade mark and other intellectual property laws. You may not copy, reproduce, modify, distribute, sell or otherwise exploit any of our content without our prior written permission.

No AI training. You must not use the Platform, or any User Content or data accessed via the Platform, to train, fine-tune, evaluate or build any artificial intelligence or machine learning model, except with our prior written consent.

If you believe content on the Platform infringes your copyright or other intellectual property rights, send a notice to admin@unitlist.co.uk marked "IP Complaint" containing: (a) your name and contact details; (b) identification of the work you say is infringed; (c) identification of the infringing material and where it appears on the Platform (e.g. profile URL); (d) a statement that you have a good-faith belief the use is not authorised by the rights-holder, its agent, or the law; (e) a statement that the information in your notice is accurate and that you are the rights-holder or authorised to act on their behalf; and (f) your electronic or physical signature.

On receipt of a valid notice we will review and may remove or disable access to the material. We may forward your notice (including your identity) to the user who posted the material.

Counter-notice. If your content was removed and you believe this was in error, you may send a counter-notice to the same address containing: (a) your contact details; (b) identification of the removed material and its former location; (c) a statement that you have a good-faith belief the material was removed as a result of mistake or misidentification; and (d) your consent to the jurisdiction of the courts of England and Wales. We may restore the material at our discretion if we do not receive notice of legal proceedings from the original complainant within a reasonable period.

We will, in appropriate circumstances, suspend or terminate the accounts of users who repeatedly infringe.

You must not:

• Scrape or otherwise automate the extraction of data from the Platform without our prior written consent;
• Use bots, scripts or any automated means to create accounts, post content or interact with the Platform;
• Attempt to gain unauthorised access to any part of the Platform, our infrastructure, or any account other than your own;
• Use the Platform for any commercial purpose other than your own professional networking and engagement, without our prior written consent;
• Interfere with, disrupt or place an unreasonable load on the Platform or its underlying infrastructure;
• Reverse-engineer, decompile or attempt to derive the source code of any part of the Platform;
• Use the Platform in any way that breaches any applicable law or regulation.

We may suspend, restrict or terminate your account or your access to all or part of the Platform at any time, with or without notice, where we reasonably believe you have breached these Terms, are misusing the Platform, or where doing so is necessary to protect other users, the Platform, or UNIT LIST LTD.

You may delete your account at any time via your profile settings. On deletion we will remove your User Content and personal data in accordance with our Privacy Policy, subject to any legal retention requirements.

Termination does not entitle you to any refund of fees already paid (see clause 4.3).

The Platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, and except for the statutory rights described below, we make no warranties, representations or guarantees of any kind, whether express or implied, including but not limited to:

• That the Platform will be uninterrupted, secure, timely, error-free, or available at any particular time or location;
• That defects will be corrected;
• That the Platform is free from viruses or other harmful components;
• The accuracy, completeness, currency or reliability of any User Content, including any credits, profile information, job listings, productions, endorsements or messages;
• The conduct, suitability, identity or qualifications of any other user;
• That any particular outcome (such as employment, a hiring decision, or a successful introduction) will result from your use of the Platform.

Where you use the Platform as a consumer, you have statutory rights under the Consumer Rights Act 2015 in relation to digital content and services that are not of satisfactory quality, not fit for purpose, or not as described. Nothing in these Terms affects those statutory rights.

UNIT LIST is a self-service professional network. We do not independently verify, and make no representation or warranty as to: the identity of any member; the accuracy, authenticity or completeness of any production credit, role, employment history, date, or working association listed on the Platform; any qualification, certification, skill or experience claimed by a member; any endorsement or reference given or received; or any job, production or opportunity posted by a member or third party. All such information is provided by users and is their sole responsibility. You should carry out your own checks and exercise your own professional judgement before relying on any information on the Platform, including before making any hiring, casting, engagement or commercial decision.

UNIT LIST provides a networking and discovery platform only. We are not an employment agency or employment business within the meaning of the Employment Agencies Act 1973 or the Conduct of Employment Agencies and Employment Businesses Regulations 2003, we do not act as a recruiter, agent, or representative of any member or production, and we do not introduce, supply, place, or broker crew for engagement. We charge no fee for, and take no part in, any hiring, casting, engagement, negotiation, or contract between members or between a member and any production. Any engagement is solely between the relevant parties, and we are not a party to it and bear no responsibility or liability in connection with it.

This clause sets out the entire financial liability of UNIT LIST LTD to you in connection with these Terms and your use of the Platform. Please read it carefully.

10.1 Liabilities we do not exclude. Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any other liability that cannot be excluded or limited under English law.

10.2 We are not liable for indirect or consequential loss. Subject to clause 10.1, we shall not be liable to you, whether in contract, tort (including negligence), for breach of statutory duty or otherwise, for any: (a) loss of profits; (b) loss of business, business opportunity or revenue; (c) loss of anticipated savings; (d) loss of contracts; (e) loss of goodwill or reputation; (f) loss of, corruption of, or damage to data; (g) any indirect, special or consequential loss or damage, however arising.

10.3 Specific exclusions. Subject to clause 10.1, we shall not be liable for any loss or damage arising directly or indirectly from: (a) any User Content, including any inaccurate, defamatory or unlawful content posted by other users; (b) any hiring, casting, employment or commercial decision made by you or any third party based on information obtained through the Platform; (c) any interaction, communication, transaction or relationship between you and any other user, on or off the Platform; (d) any unavailability, downtime, error or disruption of the Platform, including any caused by third-party service providers (including but not limited to WebToNative, Base44, Apple, Google, Stripe, RevenueCat and OneSignal); (e) any loss arising from your failure to keep your account credentials secure, or from unauthorised access to your account.

10.4 Cap on liability. Subject to clause 10.1, our total aggregate liability to you arising under or in connection with these Terms and the Platform, whether in contract, tort (including negligence), for breach of statutory duty or otherwise, shall be limited to the greater of (i) £100, or (ii) the total amount of subscription fees actually paid by you to UNIT LIST LTD in the twelve (12) months immediately preceding the event giving rise to the claim.

10.5 No liability for free access. Where you use the Platform without paying any subscription fee (including under any free tier or complimentary access period), our total aggregate liability to you is limited to £100.

You agree to indemnify, defend and hold harmless UNIT LIST LTD, its directors, officers, employees, agents and contractors from and against all claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or in connection with: (a) your User Content; (b) your use of the Platform; (c) your breach of these Terms; or (d) your violation of any law or the rights of any third party.

The Platform integrates with and depends on third-party services including (without limitation) WebToNative (iOS and Android app wrappers), Base44 (backend infrastructure), Apple (App Store and in-app payments for iOS), Google (Play Store and in-app payments for Android, authentication and analytics), RevenueCat (subscription management across mobile stores), Stripe (web payments), OneSignal (push notifications), Sentry (error monitoring) and Anthropic (AI-powered features). Your use of those third-party services may be subject to their own terms and privacy policies. We are not responsible for the availability, content, security or practices of any third-party service.

The Platform may contain links to external websites or services that we do not control. We are not responsible for the content, accuracy, privacy practices, or any loss arising from your use of any external site.

The following terms apply where you have downloaded or are using the UNIT LIST iOS application from the Apple App Store:

• These Terms are concluded between you and UNIT LIST LTD only, and not with Apple Inc. or its subsidiaries ("Apple"). Apple is not responsible for the application or its content.
• The licence granted to you to use the application is a limited, non-transferable, non-exclusive licence to use the application on any Apple-branded device that you own or control, as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions.
• In the event the application fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the application purchase price to you (if any); to the maximum extent permitted by law, Apple will have no other warranty obligation whatsoever with respect to the application.
• You and UNIT LIST LTD acknowledge that Apple is not responsible for addressing any claims you have relating to the application, including: (i) product liability claims; (ii) any claim that the application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
• Apple has no obligation to provide any maintenance or support services for the application. To the maximum extent permitted by law, Apple has no warranty obligations whatsoever with respect to the application.
• UNIT LIST LTD (and not Apple) is solely responsible for addressing any claims by you or any third party relating to the application or your possession and use of it, including product-liability claims, claims that the application fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection or similar legislation.
• In the event of any third-party claim that the application or your possession and use of it infringes that third party's intellectual property rights, UNIT LIST LTD (and not Apple) will be solely responsible for the investigation, defence, settlement and discharge of that claim.
• You confirm that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any US Government list of prohibited or restricted parties.
• Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple shall have the right (and shall be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

The following terms apply where you have downloaded or are using the UNIT LIST Android application from the Google Play Store:

• These Terms are concluded between you and UNIT LIST LTD only, and not with Google LLC or its affiliates ("Google"). Google is not responsible for the application or its content.
• UNIT LIST LTD (and not Google) is solely responsible for addressing any claims by you or any third party relating to the application or your possession and use of it, including product-liability claims, claims that the application fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection or similar legislation.
• In the event of any third-party claim that the application or your possession and use of it infringes that third party's intellectual property rights, UNIT LIST LTD (and not Google) will be solely responsible for the investigation, defence, settlement and discharge of that claim.
• You must comply with applicable Google Play Terms of Service and Google's developer policies when using the application.
• Where you purchase a subscription through Google Play, the purchase is processed by Google under Google's terms and conditions, and Google handles billing, refunds, and customer support for that transaction.

We shall not be in breach of these Terms or otherwise liable for any failure or delay in the performance of our obligations where that failure or delay results from any event or circumstance beyond our reasonable control, including (without limitation) acts of God, war, terrorism, riots, embargoes, acts of civil or military authority, fire, floods, accidents, network or telecommunication failures, internet outages, third-party service failures, pandemics, government-imposed restrictions, or labour disputes.

Entire agreement. These Terms (together with our Privacy Policy and any other policies incorporated by reference) constitute the entire agreement between you and UNIT LIST LTD relating to the Platform and supersede any prior agreements.

Severability. If any provision of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

No waiver. Our failure to enforce any provision of these Terms shall not be a waiver of that provision.

Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms at any time without notice.

No partnership or agency. Nothing in these Terms creates any partnership, joint venture, agency or employment relationship between you and UNIT LIST LTD.

Notices. We may give notices to you by email to the address associated with your account or by posting on the Platform. You may give notices to us at admin@unitlist.co.uk.

These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation are governed by and construed in accordance with the laws of England and Wales.

You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim, except that consumers resident in another part of the UK may bring proceedings in the courts of that part.

If you are a consumer resident in Canada, nothing in these Terms deprives you of the protection of the mandatory consumer-protection laws of your province or territory of residence, and you may bring proceedings in the courts of your home jurisdiction where local law gives you that right. Where local mandatory consumer law conflicts with these Terms, that local law prevails to the extent of the conflict.

For questions about these Terms or to contact us about the Platform, email admin@unitlist.co.uk or write to us at: UNIT LIST LTD, 4 St Georges Road, Sevenoaks, TN13 3ND, United Kingdom.